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INDUSTRY INSIGHTS

The Infodemic and the end of traditional news 

In the era of instant publishing and social media dominance, Tina Doncheva says the traditional boundaries of journalism have been turned on their head. 

Gone are the days of gatekeepers and fact-checkers; today, anyone with a smartphone and an opinion can become a ‘news maker’. 

While this democratisation of media has opened up new avenues for diverse voices and perspectives, it has also unleashed a torrent of unverified information and misinformation into the wild.

In this brave new world, the line between truth and fiction has grown increasingly blurred, and the consequences of unchecked reporting have never been more dire. 

As we navigate this treacherous landscape, it’s time to ask: what does it mean to be a journalist in the 21st century, and how can we ensure that the pursuit of truth doesn’t devolve into a free-for-all of fake news and disinformation?

Conspiracies abound

I recently spoke with  my Bulgarian grandmother who was absolutely frustrated with the news she had just read on Facebook. 

Apparently in 2021 the European Union wanted to reduce the population by distributing Covid19 vaccines that will lead to infertility. 

The argument in the article was that Ursula von den Leyen’s husband runs the biotech company Orgenesis that has been dealing with the fight against the Coronavirus. 

Therefore, there should be some serious political machinations behind closed doors to not only reduce the European population but also as a consequence of the vaccines to destroy the Bulgarian nation by forcing its people to mingle with other nations. 

Conspiracy theories – who does not come across at least two every week? 

But how did the normalisation of such mis- and disinformation on the internet even come about? 

Freedom of speech, one might say and they would not be wrong at all. What else? Freedom … yes, only freedom. A lot of it. 

From Tim Berners-Lee to people like Elon Musk, Mark Zuckerberg or Sam Altman, the evolution of the internet has been the most rapid one we have seen in the history of media. 

The simple presentation of information has developed into the possibility of interaction and the waive of commercialisation. 

Initially called the democratic catalyst, it was a dream come true, a vehicle to a rosy future and a promising tool for social growth. 

Today the internet is a nightmare for some and a daily routine for others, depending on whether you are overwhelmed by it or you are overwhelming it. 

The invisible hand that shapes elections

How is this all connected to conspiracy theories? Well to start with, conspiracy theories, as a form of disinformation, are by and large favoured by people lacking tertiary education. 

They are an easy target audience because of their inclination to skim over details and weakness to spot erroneous arguments. 

These people form a meta-milieu within the society, ardently sought in marketing and advertising. 

However, what is essential is their gain on importance for political figures and their campaigns.

This meta-milieu, comprised of people without any profound knowledge on politics and economics, are crucial for the outcome of major global events such as general elections. 

With the shift in information dissemination from traditional media formats to social platforms, influencers’ interaction with meta-milieus has become increasingly important for engaging people with political and societal issues. 

Therefore, the role of the so-called political influencers in 2024 as an election year around the globe is of absolute significance for the direction of national and international matters in the next couple of years, setting the wind of change. 

The digital wildfire: The viral factor going vile   

There is, however, little to no oversight of social media content that usually reaches millions of people worldwide. 

Unlike media outlets that are subjects to regulation, social media posts can contain misleading information mingled with reliable updates and opinions. 

Furthermore, there is often scarcity of context and official information. As some content creators have stated, ‘opinions can sound like facts’, and this reflects exactly the way many people grasp the context of some information presented online. 

The disinformation and social media correspondent of BBC Mariann Spring reports in her analysis of young people turning into accidental election influencers ‘some of these accidental influencers tell me they are putting lots of effort into researching their own posts and ensuring they are accurate. 

Several also say, though, that they are finding it hard to work out what to share, because they are unsure what to trust on their own feeds’. 

Her research is focused on young social media users (still ineligible to vote) who suddenly blow up on TikTok or some other platform and by expressing their political views gain as much (let’s not say even more) popularity than the actual political entity. 

This is a sheer evidence for a successful practical implementation of information dispersal in the mass communication. 

Of course, the question of persuasion and influence is a whole different matter to be discussed. 

The message alchemy: The secret to effective communication

Still sometimes it might be helpful to turn to the past and heed the advice of some great voices, because even though a tree changes its form, underneath the myriad of ornaments on the crown lay the roots – unaltered and strong. 

By an abstract depiction of media devolution we see live videos converting back to a TV network, followed by the radio, newspapers, magazines and at some point we see books. 

And then there is the advice of one of the greatest English novelist: ‘Make them laugh, make them cry, make them wait’ – Charles Dickens. 

To keep the audience engaged you need to keep suspense. 

Therefore, an influencer cannot just expect an everlasting universal acclaim after having just one video going viral for one day. 

They need to keep posting and most crucially, they need allusions to novelty or some kind of intrigue. 

People have never had a liking for dry facts which means that anything presented with a pinch of soul will spark excitement in the audience – including news (be it erroneous or not). 

This, of course, may result in the fabrication of information only to keep up with the audience.

Nevertheless, if we superimpose this idea on the young political influencers’ trend, we can gather that their popularity is due to the appropriate presentation of the facts. 

The fourth estate under attack: The end of professional journalism?

It is not difficult to see that the new form of reporting in 2024 is significantly different from what we used to watch every evening on TV when traditional media was our only option to catch up with world events. 

Firstly, there is no dress code and no newsroom but what is essential is the lack of verbal restrictions on the communicator. 

The news is being presented by means of the vernacular which could also include jokes and insults directed toward the figure in question (be it a politician, a celebrity or an ordinary citizen). 

This inevitably downgrades journalistic practices and establishes a strong connection with the masses. 

By hinting ‘I speak your language, I am one of you’, a political influencer has way more power than a professional journalist. 

But isn’t that dangerous? Isn’t that biased? Isn’t that a mockery of the efforts to establish universal freedom of expression? 

It seems that erudition is not the major key to successful communication anymore, it is the existing affinity between the mediator and the audience that is crucial today. Hence sympathy over deference – journalism in the early 2020s. 

Dylan Page, as a political influencer, has 12.2 million followers on TikTok and 680,000 followers on Instagram. 

He calls himself News Daddy and shares breaking news on social media on a daily basis. Unlike some other creators, he has a news studio in his own house, which makes for a resemblance to traditional media newsroom-style approach. 

He usually uploads about two to three videos in a day and offers relevant updates to his audience. 

The allusions to novelty and successive progress of an event is not his only way to keep his viewers interested. 

The way he talks is also a major stratagem to establish a strong connection with his followers. While reporting he shows himself as a normal citizen, using everyday language. For instance, he described the recent assassination attempt on the former president Donald Trump as being ‘wild’ and ‘crazy’. 

His success as an online creator is also recognised by leading political structures, which is evident by Dylan’s official invitation to attend the 75th annual NATO summit with all 32 world leaders present. 

When announcing this on social media he even jokingly suggested carpooling to Washington with Rishi Sunak, saying he has never been on a private jet before.

As a consequence, his video from the summit in July offers a fundamentally different glimpse at high politics – titled ‘World Leaders Socialising Is Crazzzyyyy!’ and captioned ‘Stubb you did South Korea dirrrtyyy!’

Dylan’s funny remarks of heads of state from all around the globe is an absolute different form of information dissemination we have seen so far. 

His mockery go as far as capturing the Finnish president Alexander Stubb eating from the food of South Korea, saying ‘Stubb, I’m sorry. You unfollowed me, I’ve got to do this to you. Millions of people are going to see that you ate from South Korea’s snacks’. 

Amateur hour in politics

Dylan’s attendance on the NATO summit isn’t the only evidence for the recognition of influencers’ powerful connection with the society. 

Last month a group of millennial and Gen Z influencers were given a speaking slot at the Democratic National Convention in Chicago – an honour of speaking on the same stage as the most prominent democratic figures such as Joe Biden, Vice President Kamala Harris, Bill Clinton and Barack Obama. 

Although some of these influencers do not necessarily have anything to do with politics, the D.N.C. sees them as an important means to reach all social strata. 

It seems that social skills and make-up, covering incompetence and incongruity of appearance is the new object of worship in 2024 –  the grotesque beauty of the modern mindset, in other words a satire of publicity.

Digital influencers as opinion leaders: A new form of celebrity

In their research Social Media Influencers’ Role in Shaping Political Opinions and Actions of Young Audiences Christina Peter from the Austrian University of Klagenfurt and Luisa Muth from the Free University of Berlin discern a new form of opinion leaders in social media influencers which they call digital opinion leaders. 

According to their study online creators do not bring about the adoption of specific political ideologies, but they do intensify the one that is already moulded (most often by traditional media). Therefore, we can see them as a complementary source of information for the majority of the population, enforcing people’s attitudes and behaviour, but not changing them. 

However, social media can have a strong impact on younger and undecided audiences with the specific selection and presentation of information. 

Therefore, by framing their content in their own fashion, influencers do not only put forward an agenda to think about, but they also promulgate a particular way of perceiving what has happened. 

The dangers lurking in Telegram’s shadows: A wild west of the Internet

When it comes to the intricate role of freedom on social media, there is one platform that does not align with anything discussed above. 

There are no target audiences, no intermediary personalities filtering the content and most importantly no regulations or censorships. 

It is exactly Telegram that offers a glimpse into a total online anarchy. From child sexual abuse material to promoting ethnopluralism – it renders an absolute uncensored freedom of speech. 

It is golden treasure for criminals, terrorists and grifters to find what they need but also to offer their own services and goods. 

The obscurity of the platform’s contrivances has even been compared to the dark web by the New York Times, touching on the illicit trade of guns, drugs and fake cards. 

The owner Pavel Durov is under formal investigation in France, charged with ‘allowing illicit transaction in an organised gang’. 

Despite the accusations, Durov claims Telegram is not an ‘anarchic paradise’ and sticks to the EU regulations. 

No safe haven: The infodemic of the 21st Century

What this platform exemplifies is a turbulent macrocosm of channels and supergroups, allowing total freedom occluded by secrecy (ardently defended by the administration as a form of impermissible invasion of privacy)  – in other words, the diabolic temple of felons. 

However, what connects the dangerous Telegram with other more law-abiding social media platforms is disinformation. How is the message ‘American combat mosquitos destroying the Russian army’, spread mainly on Telegram, any different from the false allegations on X of Muslims’ attacks on Hindu temples in Bangladesh? Both of these messages have the same outcome – societal division, undermining democratic foundations and confusion among the masses. One might also call this propaganda. 

The geopolitical puppet masters: Disinformation and power

As odd as it might sound, propaganda was not initially connected with bad intent. It simply described the promotion of certain ideologies. 

It was only later that the term became synonymous with biased and manipulative information. How this all connects to my Bulgarian grandmother is the very intricate tie between geopolitics and the power of mass communication. 

It is not a secret that former member countries of the Eastern Block are reminiscent of their big old family with ‘Mother Russia’ on top. Georgia is an obvious example of a divided body politic – the older generation aching for their Soviet past while more than 60% of the population (mainly younger people) inclines towards the westernisation of the country. 

This is when social media comes into the picture. 

The year is 2024 – political turmoil has not been that tangible since the Second World War. Despite the progress in technology and science we have witnessed in the last 80 years, the present deteriorated international situation is a symptom for an intrinsic humane condition called thirst for power. 

Social media eerily evokes the memory of the very cheap radio offered by NSDAP in the 1930s – the ubiquity of devices results in the direct and immediate exposure to information. 

How this information is perceived is dependent on the characteristics of the meta-milieu one belongs to. 

Therefore, the fight for strategic regions has expanded its scope and in that way also its approach.

It’s not about the mutual societal support for a cause anymore. 

It is about the division of society, aided by the social media of the 21st century. 

Author

Tina Doncheva

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INDUSTRY INSIGHTS

Rethinking the news: How Gen Z stays informed

Having grown up, consuming ‘news’ in the digital and mobile age, Tina Doncheva examines life in the age of total media immersion. What is ‘news’ today and how do twenty-somethings find, watch, listen to and read it in an era of always-on information-saturation? 

‘Did you watch the news last night? The Republican Convention in Milwaukee was streamed on so many channels, I was scrolling on and on and somehow there was only Trump on TV.

I felt as if I have broken the remote control.’ – ‘I didn’t really come across that yesterday. I saw the stories of CNN and Time but I skipped through them – I didn’t really feel the urge to drain myself.’

Similar talks have often been conducted in recent times, comparing and intermingling different mediatic organs.

Their impact can be deduced from the way people make use of the services provided.

But how did this variety of different sources come about?

It was only in 1967 when the British BBC2 became the first European broadcaster to introduce colour TV and now we are talking about influencers on Instagram (both words did not even have their place in the dictionaries back in the 60s).

Over the last few decades we have witnessed the most rapid scientific and technological breakthrough in the human history, leading us straight to where we are now – the digital era. 

From newspapers to the Internet: The evolution of media and the rise of ubiquitous information

The Times, BBC, TikTok, Facebook, CNN, the Guardian, YouTube – there are so many of them and yet it seems as if they are not evenly used by society.

Why is that?

They are all media after all. A medium is a source through which one can disseminate and, conversely, obtain information. This inevitably involves communication – the  conditio sine qua non of humanity itself.

No media, no communication and consequently no social systems. Media determine what we know about the world, they shape our perception of ourselves and the ones around us and they are a fundamental part of our human existence.  

The end of traditional television: A new era of entertainment begins

As the 21st century progresses through its different phases (now called trends), we are witnessing a vital shift in the media consumption. This is partly because of the rapid pace of technology innovation.

Harry Potter and the Prisoner of Azkaban at eight on Channel 4 – kids around the TV, popcorns and the fireplace as the background of the typical idyllic Friday night with the family. Unfortunately, though a picture of idyll also a history now. 

More modern streaming services offering myriad of movies to choose from are now what one would connect with ‘movie nights’.

You can easily switch the language, turn subtitles on, arrange the brightness and whatnot. A blessing and a curse at the same time (also known as the torment of choice). 

The social media news revolution

It is not only the streaming services that are changing, but also media outlets. For instance, many people nowadays determine their major source of information to be Facebook.

But wait – Facebook was this platform you can connect with friends and colleagues, post pictures from the weekend and (most importantly) stay up-to-date with the latest gossips around the neighbourhood.

Suddenly the website once used for uploading videos of your dog’s last birthday has become a major player in the dissemination of news.

What is, however, interesting to think about is the essence of the news found on Facebook.

Other social media platforms such as Instagram, TikTok, Snapchat and X also have become an intrinsic part of the spread of information. Still one should think about the meaning of the word ‘news’ when touching upon the promulgation of knowledge through social media. 

Beyond the headlines: A new understanding of news

For an event to be called news, there are certain factors that need to be involved. By way of illustration, an occurrence gains importance by reaching a certain limit of frequency. There are also other criteria such as negativity, unpredictability, and continuity.

Despite such standards being normally abided by journalists in traditional media outlets, it is not necessarily what one would see on social media.

Still if a celebrity such as Kylie Jenner posts a picture with a new hair colour, a 14 year old girl could say it is ‘the news of the week’. Therefore, as the means of communication and dissemination change, so does the concept of the news.

Typically, the orthodox perception of the news would be related to politics, economy or inflation whereas a more modern approach involving a shift in the importance of certain circumstances could be associated with more minor affairs in the every-day life of a celebrity. 

It is, however, not so much a new denotation of the news as it is a new connotation that has come about particularly among the younger unit of the population.

This phenomenon is the result of a specific domino effect that has started with the invasion of scores of new electronic devices on the market. The great quantity of new electronics led to an increase in the demand for more content and a surge in media consumption.

Consequently, the phenomenon of mediatisation began to take root which was followed by the digitalisation. This whole process of switching from tertiary to quaternary media formats triggered the blurring of boundaries between different media and the content they present. 

Social media platforms playing news outlets: The cost of connectivity

The culmination of all this is the division of the society roughly based on the different generations. It is well known that TikTok is chiefly used by younger groups and according to the Digital News Report 2024 by Reuters, there have been more people (mainly 18 to 24 year-olds) using it for news in the last year.

Most of the time, however, when looking at news sources on TikTok by creators, one would not find the typical coherent broadcast of news. Instead the language and the amount of information is reduced to simplicity, presenting only snippets from the actual events.

On the one hand this new way of broadcasting might be because of the ineptitude of the creators to duly present information due to their lack of journalistic background.

On the other hand, the simplification of the news on TikTok might be attributed to the target audience.

It is true that people with high need for cognition usually adhere to traditional media outlets though not necessarily neglecting more contemporary sources of information. Therefore, as its audience is mainly constituted by people lacking tertiary education, TikTok primarily only outlines important events without really delving more deeply into the specifics. 

Meanwhile, though showing a decline in its usage as news source in recent years, Facebook is still a leader among other social media for the spread of information. This platform is also known for being popular among journalists and traditional news brands which puts forward the correlation between credibility through established brands and the users’ interest. 

Information at our fingertips: Has technology made us smarter or duller?

What is, nevertheless, crucial for the examination of social media platforms as a key news sources in the 21st century is the discussion of how society itself has changed.

Presumably there would have been a significantly smaller proportion of people showing preference to short news videos 20 years ago than now.

What is even more, while short-form videos are gaining on popularity among the younger generation, usually the older generation sticks to traditional news brands. 

It is not a secret that our lives have become much easier in the last 10 to 20 years – staying connected with the rest of the world all the time wherever you go is the height of human achievements so far.

Today everything you need is in the tiny device in your pocket – from finding the nearest vegan restaurant to booking your plane ticket to Australia.

And if you ask somebody about the feeling of putting their hand in their pockets and not finding their phones there, they would describe the experience almost as a heart attack, as if the phone has become part of their bodies.

That being the case, we don’t usually put that much effort in what used to be described as chores.

This could partly be the reason why so many people today would choose the fastest and easiest way to do anything – including staying up-to-date with what is happening around the world.  

The skimming generation as the outcome of the modern world

There are, however, also other explanations for the evolution of our interaction with media. The deteriorating political and economic situation in many countries, the complication of international relations, wars and the dread of their expansion, the innocent victims of Gaza, the famine in Sudan, the gang war in Haiti, the radicalisation and polarisation of the society in leading economic powers, the global warming – the list could go on for at least three pages and it would probably not be complete to note down all of the disorder in the world these days.

A phenomenon called cognitive dissonance in the precommunicative phase of media usage triggers the avoidance of specific content that does not align with the user’s thoughts and feelings.

Another phenomenon dealing with the choice of media is analysed in the uses and gratification theory expounding on people’s usage of media according to their demands.

If we take these approaches into consideration and apply them on the current psychological state of the society as a response to the world affairs, we could uncover consternation at the nucleus of people’s evasion of a diligent perusal of the news.

It is, however, necessary to be aware of the world events to a certain extend – that is when social media such as TikTok and Instagram come into the picture.

By offering scraps of information, these platforms fulfil consumer’s (subconscious) need for only a limited amount of knowledge. 

Nonetheless, the dependence on social media for the dissemination of information could also shudder social order. Although media in general do not have a direct influence on people’s opinion, they do control what we think about.

Therefore, no matter how scarce, the information can still be powerful. 

Media habits pass down – family matters

Another reason for the high interest in ‘social media news’ particularly by Gen Z might simply be the time they grew up in. Usually news consumption by adults can be drawn back to their childhood and the way their family used to acquire information on a daily basis. Hence if the parents used to read the newspaper every morning during breakfast, the probability for the child to read the newspaper in the morning when they grow up increases. What this tells us is that as Gen Z went through adolescence from 2010 to 2020, the way media was consumed at home inevitably left its footprint in their lives today. According to the Global Web Index they spend an average of two hours and 43 minutes a day on social media, which can be drawn back to the tendencies in the 2010s and the emergence of most of the platforms typically used today.

Because of the great gain on popularity of social media, the penetration of news in this new publishing format was inevitable. Therefore, in the average of 2 hours and 43 minutes mentioned above, the confrontation with reports bearing a resemblance to traditional journalistic records is almost always guaranteed. 

The modern-day town square for news

As a response to this tendency, legacy media created accounts on TikTok, Instagram, Facebook and X trying to fight their new rivals – the influencers.

Political figures also started to operate on social media as a means of keeping in touch with the younger audience. This has immediately caused the exclusion of conventional gatekeeping practices through the direct connection with the audience.

The importance of these platforms went as far as politicians announcing major affairs in live videos with the help of intermediaries – for instance Ron DeSantis’ disclosure of his intent to run for president on X while being live with Elon Musk or the more recent live video of Musk and the former president of the United States Donald Trump. 

Is paper dead? The future of books and magazines in the digital age

Apart from news other channels of communication have also underwent a major shift in the last two decades.

Books for example are no longer thick but simply texts that are long to scroll on the iPad.

And when touching upon the physical aspect of media one cannot fail to mention the newspapers and magazines that are no longer the thingamajigs you used to find every day in front of the house door but a bunch of pixels you see at eight in the morning in your notification bar.

No longer flipping pages, only endless scrolling – as one might label enlightenment in 2024. 

The information age, evolved

With the advancement of AI and the tendency towards bots replacing both journalists and influencers alike, we might come to witness further remarkable changes in the dissemination of information in the next few decades.

There are already talks about virtual experiences in the creator economy so why not also witnessing important political events firsthand through simulated productions instead of watching the news every evening at eight on the TV. This would allow for the independent opinion of the audience and unfiltered impression of the circumstances.

In such a case, however, there would be even more profound debate on mis- and disinformation and a further exacerbation of the ethical discourse on lack of human touch in the circulation of news. 

In addition to that, there might be ways of immediately turning the storyline of a book into a digital reality, rendering the experience of a whole new world, which is now only an academic discussion in narratology and literary studies.

This could potentially open up the gates for a new literary gender, maybe partly resembling literature by way of unique and individual choice of the sequence of events. 

The roadblocks to progress: Why a better tomorrow seems so far away

Although there are phenomenal opportunities for the humanity to make use of the innovation and progress in science and technology, one should not make any precipitous prognoses about the future.

While we are discussing the replacement of humans by technology, flabbergasted by the pace of the digital age, humanity is far from reaching a realistic utopia judging from its current state.

Free press is still fought for in many countries, authoritarian tendencies seem to mushroom in some corners of the globe, and freedom of speech is still not recognised particularly in the Islamic world.

Therefore, there are many other issues that need to be dealt with before we reach the point of implementing all our knowledge and capabilities to create a brighter future for the generations that are to come. 

Author: Tina Doncheva